Description:
Our client in Paarl, is seeking a hands-on, experienced Retail Manager to oversee the daily operations of their hardware store. The ideal candidate will have a strong background in retail management, with knowledge of hardware products and tools, strong leadership skills, and a customer-focused approach. Minimum of 3 – 5 years’ experience is required.Responsibility:
Primary responsibilities including but not limited to: Store Operations: Oversee day-to-day store operations ensuring smooth workflow and adherence to policies Monitor stock levels, order new stock, and ensure optimal product availability Ensure proper merchandising, stock rotation, and cleanliness of the store Implement loss prevention measures and ensure security protocols are followed Team Management: Lead, motivate, and manage a team of sales assistants and support staff Conduct staff training, performance evaluations, and enforce disciplinary procedures where necessary Prepare staff rosters and ensure sufficient floor coverage at all times Customer Service: Maintain a high level of customer satisfaction through excellent service and product knowledge Resolve customer complaints and queries effectively and promptly Promote upselling and product recommendations Sales and Financial Performance: Drive sales targets and ensure achievement of monthly and annual goals Analyze sales data and implement strategies to improve profitability Manage cash-ups, banking, and daily/weekly financial reporting Minimum Requirements – Qualifications: Matric Diploma or Certificate in Retail Management or Business – adv Minimum 3–5 years’ experience in retail management, preferably in the hardware/building materials sector Strong product knowledge of hardware tools, equipment, plumbing, electrical, and building materials Proven experience in team leadership, stock control, and customer service Computer literate MS Office (Word, Excel, Outlook) & POS System Skills & Competencies: Strong interpersonal and communication skills (Afrikaans & English) Excellent leadership and team management abilities Good numeracy and financial acumen High attention to detail and problem-solving skills Ability to work under pressure and in a fast-paced retail environment Ability to communicate effectively on all levels If you are interested in this opportunity, apply with your most recent resume & supporting documents. Please note should you not receive a response from us within 7 working days; kindly consider your application unsuccessful. We wish you all the best.
Salary: R20 000.00 - R17 000.00 Neg
26 Jul 2025;
from:
gumtree.co.za