Description:
JOB PURPOSE
Direct the management, implementation, and monitoring of a service focused Supply Chain operation in order to achieve the strategic goals of Supply Chain
KEY DIALS
- Co-design and develop the Operations strategy for Supply Chain
- Manage Service Centre inventory control and safekeeping practices for the division
- Manage compliance to relevant safety policies and procedures
- Manage the Service Centre budgets for the division
- Drive Service Centre performance optimization and reporting (KPI’s)
- Measure and evaluate the impact of Supply Chain Operations across the Group
- Enable Customer Centricity
- Team human resources management
COMPETENCY REQUIREMENTS FOR THE POSITION
- Inbound management
- Network modelling and optimisation
- Logistics provider contract execution
- Logistics provider performance and relationship management
- Records maintenance
- Fleet utilisation optimisation
- Fleet maintenance/repair
- Fleet cost control
- Distribution safety/Responsible care
- Returns management
- Customer Service Complaints Management
- In–depth knowledge of company policies, practices, processes and systems
- Understanding of the company operating model
- Express and implied ethical responsibilities
- Logistics planning
- Budget planning and forecasting
- Warehouse management
- Logistics inventory management
- Logistics cost and demand analysis
- Business acumen
- Building capacity
- Resource management
- Team human resources
- Judgement and decision-making
- Warehousing Applications
- Transport Applications
- Customer Orientation
- Personal resilience
- Engaging diversity
- Self-insight
- Risk management
- Integrity and values
- Emotional Maturity
- Leading Change
Duties
● Contribute to the Supply Chain Strategy
● Drive the implementation of the Supply Chain Location strategy (architecture)
● Keep abreast of local and international Supply Chain Operations’ developments
● Co-design and develop the Supply Chain Operations strategy
● Drive the implementation of the Supply Chain Operations policies and procedures to enable the strategy
● Drive the implementation of the Supply Chain operating plan for the short, medium and long term
● Analyse Service Centre inventory reports, identify deviations, investigate causes and implement corrective actions for the division
● Verify that stock accuracy controls and safekeeping practices for inbound, storage and outbound functions are in place for the division
● Implement effective and efficient inventory control measures for the division
● Provide relevant feedback to the Operations Executive regarding inventory
● Drive performance improvement and continuous improvement in the division
● Manage the budgets for the Service Centre’s in the division within the provided financial constraints
● Approve relevant operational expenditure in line with the financial guidelines and policy
● Identify and investigate any budget deviations and take corrective action
● Implement relevant financial controls in the Service Centre’s in the division
● Compile relevant reports with regards to the Service Centre’s budgets for the division
● Protect company assets in the division
● Drive compliance to Employment Equity legislation and Skills Development within team
● Implement an on-boarding and induction process and ensure newly recruited staff attends
● Analyse labour requirements and takes corrective action to fulfil any labour requirements.
● Enhance staff retention and identify trends to reduce staff turnover within team
● Monitor staff satisfaction to reduce risk and meet the business objectives of the organisation
● Conduct monthly one-on-one sessions with team members
● Coach and mentor team members
● Create succession plan within team ensure that medium and long term talent requirements are catered for Manage team development by providing role clarity, allowing them skills diversity, performance managing and developing them appropriately
● Demonstrate abilities to anticipate and manage change
● Ensure that team members are customer focused and provide guidance, support or advice in situations where required
● Manage a healthy relationships with shop stewards and unions
● Comply to any agreements, policies and procedures regarding labour
Requirements:
JOB PURPOSE
Direct the management, implementation, and monitoring of a service focused Supply Chain operation in order to achieve the strategic goals of Supply Chain
KEY DIALS
JOB PURPOSE
Direct the management, implementation, and monitoring of a service focused Supply Chain operation in order to achieve the strategic goals of Supply Chain
KEY DIALS
JOB PURPOSE
Direct the management, implementation, and monitoring of a service focused Supply Chain operation in order to achieve the strategic goals of Supply Chain
KEY DIALS
- Inbound management
- Network modelling and optimisation
- Logistics provider contract execution
- Logistics provider performance and relationship management
- Records maintenance
- Fleet utilisation optimisation
- Fleet maintenance/repair
- Fleet cost control
- Distribution safety/Responsible care
- Returns management
- Customer Service Complaints Management
- In–depth knowledge of company policies, practices, processes and systems
- Understanding of the company operating model
- Express and implied ethical responsibilities
- Logistics planning
- Budget planning and forecasting
- Warehouse management
- Logistics inventory management
- Logistics cost and demand analysis
- Business acumen
- Building capacity
- Resource management
- Team human resources
- Judgement and decision-making
- Warehousing Applications
- Transport Applications
- Customer Orientation
- Personal resilience
- Engaging diversity
- Self-insight
- Risk management
- Integrity and values
- Emotional Maturity
- Leading Change