Retails and Merchandising Manager

Description:

A prestigious 5-star game lodge is looking for an experienced Retail & Merchandising Manager to oversee the lodge’s boutique and retail operations. The ideal candidate will manage stock, curate exclusive product selections, and ensure an exceptional guest shopping experience in line with the lodge’s luxury brand. Key Responsibilities:

• Manage daily operations of the lodge’s boutique/retail outlets.
• Select, source, and curate high-end merchandise that aligns with the lodge’s brand and guest profile.
• Maintain optimal stock levels, oversee ordering, receiving, and inventory control.
• Design attractive product displays and ensure the boutique meets 5-star presentation standards.
• Train and manage retail staff to deliver exceptional guest service and upsell effectively.
• Analyse sales trends, prepare sales reports, and drive revenue growth through retail strategies.
• Work closely with lodge management to align retail offerings with guest preferences and seasonal demands.

Requirements:

• Minimum 3–5 years’ retail management or merchandising experience, preferably in a luxury lodge, boutique hotel, or high-end retail environment.
• Strong merchandising and visual display skills.
• Excellent knowledge of inventory management and retail sales strategies.
• Exceptional interpersonal and customer service skills.
• Highly organised, detail-oriented, and commercially driven.
• Experience managing and training retail staff.
• Proficiency in POS and inventory management systems.

Requirements:

Key Responsibilities:

• Manage daily operations of the lodge’s boutique/retail outlets.
• Select, source, and curate high-end merchandise that aligns with the lodge’s brand and guest profile.
• Maintain optimal stock levels, oversee ordering, receiving, and inventory control.
• Design attractive product displays and ensure the boutique meets 5-star presentation standards.
• Train and manage retail staff to deliver exceptional guest service and upsell effectively.
• Analyse sales trends, prepare sales reports, and drive revenue growth through retail strategies.
• Work closely with lodge management to align retail offerings with guest preferences and seasonal demands.

Requirements:

• Minimum 3–5 years’ retail management or merchandising experience, preferably in a luxury lodge, boutique hotel, or high-end retail environment.
• Strong merchandising and visual display skills.
• Excellent knowledge of inventory management and retail sales strategies.
• Exceptional interpersonal and customer service skills.
• Highly organised, detail-oriented, and commercially driven.
• Experience managing and training retail staff.
• Proficiency in POS and inventory management systems.

Key Responsibilities:

• Manage daily operations of the lodge’s boutique/retail outlets.
• Select, source, and curate high-end merchandise that aligns with the lodge’s brand and guest profile.
• Maintain optimal stock levels, oversee ordering, receiving, and inventory control.
• Design attractive product displays and ensure the boutique meets 5-star presentation standards.
• Train and manage retail staff to deliver exceptional guest service and upsell effectively.
• Analyse sales trends, prepare sales reports, and drive revenue growth through retail strategies.
• Work closely with lodge management to align retail offerings with guest preferences and seasonal demands.

Requirements:

• Minimum 3–5 years’ retail management or merchandising experience, preferably in a luxury lodge, boutique hotel, or high-end retail environment.
• Strong merchandising and visual display skills.
• Excellent knowledge of inventory management and retail sales strategies.
• Exceptional interpersonal and customer service skills.
• Highly organised, detail-oriented, and commercially driven.
• Experience managing and training retail staff.
• Proficiency in POS and inventory management systems.

• Manage daily operations of the lodge’s boutique/retail outlets.
• Select, source, and curate high-end merchandise that aligns with the lodge’s brand and guest profile.
• Maintain optimal stock levels, oversee ordering, receiving, and inventory control.
• Design attractive product displays and ensure the boutique meets 5-star presentation standards.
• Train and manage retail staff to deliver exceptional guest service and upsell effectively.
• Analyse sales trends, prepare sales reports, and drive revenue growth through retail strategies.
• Work closely with lodge management to align retail offerings with guest preferences and seasonal demands.

• Minimum 3–5 years’ retail management or merchandising experience, preferably in a luxury lodge, boutique hotel, or high-end retail environment.
• Strong merchandising and visual display skills.
• Excellent knowledge of inventory management and retail sales strategies.
• Exceptional interpersonal and customer service skills.
• Highly organised, detail-oriented, and commercially driven.
• Experience managing and training retail staff.
• Proficiency in POS and inventory management systems.