Warehouse Supervisor

Description:

Job Purpose:

The role will be firstly responsible for supervising the storage, distribution, inventory management and records maintenance in a warehouse.
The role is secondly responsible to ensure company's targets and objectives are met to meet customer requirements.


Key Performance Areas
Management of stock and assets in the warehouse.

Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage. Supervise counting and identifying of stock.
Prepare worker schedules and ensure warehousing and distribution workers follow safety rules.
Ensure that internal delivery processes are adhered to support dispatch time windows.
Ensure that the stock is captured onto database.
Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy.
Ensure stocks are in correct locations.
Monitor stock levels in order to highlight minimum and excess levels and therefore prevent stock shortages.
Attend and resolve customer’s queries.
Submit relevant reports as and when required


Manage the movements of assets

Plan and manage logistics, warehouse, transportation and customer services
Supervise the movement, distribution and storage of stock.
Control the flow of incoming stock and outgoing stock to ensure customers receive the stock on time.
Keep records of quality and quantity stock levels, delivery times, transport costs and efficiency
Attend and resolve customer’s queries.
Submit relevant reports as and when required.


General
Inventory Management:
Implement and maintain efficient inventory control systems.

Conduct stock counts in line with deadlines and reconcile discrepancies.
Monitor stock levels and initiate reorder processes as needed.


Asset Management:

Track and manage warehouse assets, ensuring proper utilization.


Team Leadership:

Supervise and lead warehouse staff, providing guidance and support. Schedule and coordinate tasks to ensure smooth workflow.


Quality Control:

Implement quality assurance measures for incoming and outgoing goods.
Ensure compliance with safety standards and regulations.


Documentation and Reporting:

Maintain accurate records of stock movements, transactions, and inventory levels.
Generate regular reports on stock status and performance metrics.

Requirements:

Qualifications & Experience:

Matric
Warehouse and Logistics qualification
Computer literacy
Customer service experience