Description:
Key Responsibilities:Deliver a personalised, high-touch customer experience aligned with a premium automotive brand. Understand and anticipate the unique needs of luxury vehicle buyers. Conduct professional vehicle presentations and test drives tailored to individual client preferences. Guide clients through the entire sales journey, from initial consultation to vehicle handover. Prepare and present quotations, finance options, and trade-in evaluations. Ensure all documentation is completed accurately and in compliance with dealership and brand standards. Build long-term relationships with clients to encourage loyalty and repeat business. Maintain regular communication with clients post-sale to ensure satisfaction and identify future opportunities. Handle any concerns or queries with discretion, professionalism, and urgency. Maintain expert-level knowledge of the product range, including features, specifications, and innovations. Attend brand training, product launches, and events to stay current with new models and technologies. Represent the dealership and brand at luxury events, launches, and client functions when required. Achieve individual monthly and quarterly sales targets. Maintain accurate records of customer interactions, sales activities, and pipeline status. Submit regular sales reports and updates to management. Work closely with finance, service, and delivery teams to ensure a seamless and premium customer experience. Support dealership marketing initiatives and participate in showroom events and promotions. Required Qualifications & Experience:
Previous experience in vehicle sales or a high-end customer service environment. Candidates from the luxury hospitality industry (e.g., hotels, airlines, concierge services) are encouraged to apply. Valid drivers license and reliable transport. Preferred Skills & Attributes:
A passion for luxury vehicles. Exceptional interpersonal and communication skills. Impeccable grooming and professional presentation. High emotional intelligence and the ability to engage with discerning clientele. Strong attention to detail and a commitment to delivering excellence.
24 Jul 2025;
from:
gumtree.co.za