Description:
Key Responsibilities:For Her:
Manage all front-of-house and guest relations Oversee reservations, check-ins, and guest communication Supervise housekeeping and general lodge operations Handle lodge administration, finances, and supplier coordination Support marketing and social media (advantageous) For Him:
Lead staff teams (1020 people), including field and maintenance teams Oversee property maintenance, vehicles, and equipment Ensure high standards in all service and operational areas Guide and host guests with a focus on Big 5 experiences Enforce staff discipline and performance standards Requirements:
For Her:
Hospitality diploma or equivalent 5+ years experience in 4- or 5-star lodges Skilled in FOH, admin, HR, and operations Proficiency in NightsBridge & MS Office essential For Him:
FGASA Level 2 (NQF 4), Full Trails Guide, ARH + Rifle Handling Valid PDP, First Aid Certificate, and drivers license 5+ years guiding experience with Big 5 expertise Strong staff leadership and maintenance skills
24 Jul 2025;
from:
gumtree.co.za