Description:
We are seeking a dedicated and experienced Restaurant Manager to oversee the daily operations of our establishment. The ideal candidate will be a strong leader with a passion for hospitality, excellent organizational skills, and the ability to motivate a team to deliver outstanding service and uphold our brand standards. As Restaurant Manager, you will be responsible for both front-of-house and back-of-house coordination, staff performance, and ensuring a consistently excellent dining experience for every guest.
Key Responsibilities:
· Oversee all aspects of restaurant operations, ensuring efficiency, quality, and profitability.
· Lead, train, and manage FOH and BOH staff to maintain high standards of service and professionalism.
· Create staff schedules and oversee daily staffing needs.
· Monitor guest satisfaction, handle complaints diplomatically, and resolve issues promptly.
· Work closely with the Kitchen Manager to align food service with customer expectations.
· Maintain compliance with health, safety, and hygiene regulations.
· Oversee cash handling, POS system usage, and daily financial reporting.
· Implement and maintain operational procedures to improve efficiency and customer experience.
Qualifications:
· Proven experience as a Restaurant Manager or similar role.
· Strong leadership and team-building abilities.
· Excellent communication and customer service skills.
· Proficient with restaurant software systems (POS, scheduling, inventory, etc.).
· Solid understanding of restaurant financials, including budgeting and cost control.
· Exceptional organizational skills and attention to detail.
· Ability to work flexible hours, including weekends, and holidays.
If you have not heard from us in two weeks, please consider your application unsuccessful.
Email your CV to office@seeplaas.co.za