Description:
Commercial Vehicle Truck Service Advisor – POS25169
Potchefstroom
Salary: Market Related
Maximise service sales and profitability through accurate quotation and service delivery...
Qualifications & Experience
· Minimum Requirement: Grade 12 / N4
· Advantageous: Administration Diploma
· Experience: Minimum 2 years in a workshop environment with strong administrative experience.
· Experience as Hino Service Advisor would be advantages
Key Competencies
· Strong verbal and written communication skills
· Excellent organizational skills with the ability to plan effectively
· Good customer service orientation
· High attention to detail and accuracy
· Ability to work under pressure and manage time effectively
· Commercial or retail mindset
· Strong negotiation and relationship-building skills
Key Responsibilities (not limit to)
· Customer Service Excellence: Handle customer satisfaction and complaints with professionalism and care.
· Workshop Planning: Oversee workshop utilization capacity and ensure smooth operations.
· Invoicing & Claims: Prepare retail and internal invoicing and manage claims efficiently.
· Job Card Management: Open, process, and monitor job cards for repairs, maintenance, and service. Communication & Liaison: Act as the main contact between customers and Volvo, ensuring accurate information transfer.
· Workshop Support: Assist Technicians with VST’s & RST’s, manage workshop administration, and maintain the maintenance parts store.
Closing Date: 5 September 2025
Please only submit CV if you meet ALL the requirements. Only shortlisted candidates will be contacted.
To apply for this position: Send MS Word format CV or PDF CV to jobs@emporium.co.za and use reference: POS25169