Description:
General Manager – Hospitality ( POS25156 )
Groblersbrug
R 30 000 to R 40 000 per month
Live-In Position
Requirements:
· Oversee daily operations of the resort, restaurant.
· Ensure that all departments (front desk, housekeeping, food and beverage, maintenance, etc) function seamlessly.
· Foster a guest-centric culture among staff.
· Address guest complaints and resolve issues
· promptly. Prepare and manage budgets, forecasts, and financial reports.
· Monitor revenue and expenses to ensure profitability.
· Develop strategies to increase revenue.
· Conduct performance evaluations and manage staff schedules.
· Develop and execute marketing strategies to attract new guests and retain existing ones.
· Ensure compliance with health, safety and sanitation standards.
· Oversee security protocols to protect guests, staff, and property.
· Ensure that the property is well-maintained and aesthetically appealing.
· Oversee repairs, renovations, and upgrades.
· Identify news business opportunities.
· Monitor industry trends and adapt strategies accordingly.
· Provide regular reports on financial performance, guest feedback, and operational issues to owners or stakeholders.
· Experience with a 4/5* Hotel / Guest House/ lodge
Closing Date: 15 August 2025
Please only submit CV if you meet ALL the requirements. Only shortlisted candidates will be contacted.
To apply for this position: Send MS Word format CV or PDF CV to hospitality@emporium.co.za and use reference: POS25156