Branch Manager

Description:

Reporting to National Operations Manager
Subordinates: 1. Administrators 2. Technicians 3. Warehouse Assistants
Job Purpose:
Managing the branch in a profitable manner and in line with the company's Vison, Value, Purpose and Strategies. Ensuring that budgets and KPI’s are met.
JOB SPECIFICATION:
The main tasks and responsibilities associated with the position are listed below. This is not an exhaustive list of tasks and responsibilities and any other tasks and/or responsibilities that could be reasonably expected for the position may be required.
JOB CONTEXT:
Responsible for:
Provide a work environment that brings about positive energy, creativity and teamwork among employees
Set and maintain productivity and quality standards
Meet all budgetary targets and KPI’s as set by EXCO
Prepare and manage the business’s operating budget
Make effective decisions to help the company run smoothly
Generate income for the Branch and make sure operations are run cost effectively
Effective management of costs
Reporting on DOD’s accurately and on time on a monthly basis to the Finance Department
Hiring, supervise and evaluate employees and their job performance,
Maintain high level of administrative accuracy
Establish and maintain a healthy relationship with our customers
Provide customers with service that exceeds expectation
Directly oversee inventory of the branch and manage the warehouse
Ensure all customer projects run smoothly and most efficiently and that deadlines are met
Fleet control - done in line with the company Vehicle Policy and reporting platforms available
Ensure that you and your team conduct an accurate car stock take once a week
Continuous Training and development of staff
Implementation of and continuous adherence to company policies
Visit the Nelspruit branch quarterly.

Requirements:

Qualifications & Experience:
1. Matric
2. Operations Management qualification.
3. 4-6 years’ operations experience.
4. 2-3 years’ administrative experience.
Skills & Knowledge Required:
1. Attention to detail
2. Punctual & Deadline orientated
3. Problem solving skills
4. Ability to manage own time effectively
5. Good Telephone etiquette
6. Intermediate proficiency in MS Office.