National Sales and Tenders Manager

Description:

ROLE PURPOSE
To drive aggressive growth for a medium-sized Cleaning, Hygiene, and Pest Control company by taking full ownership of the sales cycle — from prospecting and cold calling to pricing, tenders, and relationship management. This is a senior-level role requiring over 10 years’ relevant experience and the ability to independently deliver results in a highly competitive service industry.

KEY RESPONSIBILITIES
New Business Development

Generate leads and secure new business through cold calling, networking, referrals, and site visits.
Build and manage a strong and healthy sales pipeline.
Conduct thorough site assessments and client needs analysis.
Leverage existing professional contacts and networks to generate leads and new business opportunities, and actively develop new relationships to expand the company’s market reach.
Support marketing initiatives by providing market feedback and participating in promotional activities as needed.

Sales Execution

Sell the full range of cleaning, hygiene, and pest control services to commercial, industrial, and government clients.
Prepare and present compelling quotations, pricing, and service level agreements.
Close deals with decision-makers, negotiate contracts, and follow through post-sale.

Tender Management

Identify tender and RFP opportunities in both private and public sectors.
Prepare and submit fully compliant tender documentation, including technical specifications, costings, and supporting documents.
Track tender status and engage in follow-ups where necessary.

Costings & Pricing

Conduct accurate, competitive costings based on site visits and operational input.
Collaborate with operations and procurement teams to ensure service delivery is feasible and profitable.

Client Relationship Management

Maintain and grow relationships with new and existing clients.
Identify upselling and cross-selling opportunities.
Handle queries, resolve service issues, and maintain excellent customer service standards.

Reporting & Administration

Keep detailed records of leads, proposals, and outcomes.
Submit accurate sales reports, forecasts, and pipeline updates to management on a weekly/monthly basis.
Ensure all quotes, costings, and tender submissions are documented and archived appropriately.

Cross-Department Collaboration

Work closely with internal teams (operations) to ensure a seamless handover and delivery of services sold.
Provide feedback on client requirements and service trends.

Requirements:

REQUIREMENTS
Qualifications:

Matric (Grade 12) – essential.
Relevant sales, business, or industry-related qualification.

Experience:

Minimum 10 years of proven external sales experience in cleaning, hygiene, pest control, or similar service-based industry.
Strong history of meeting/exceeding sales targets through cold calling, tenders, and direct sales.
Experience in preparing quotations, costings, and managing tender processes.

Skills:

Exceptional negotiation and closing skills.
Excellent verbal and written communication abilities.
Advanced Microsoft Excel skills (costing sheets, pricing models, reporting).
Strong commercial acumen and attention to detail.
Ability to manage multiple priorities under pressure.

Traits:

Tenacious, goal-driven, and highly self-motivated.
Professional and ethical with a strong customer focus.
Able to work independently while contributing to a small, dynamic team.
Resilient and persistent in the face of challenges.

Other Requirements:

Valid driver’s license and own reliable vehicle (non-negotiable).
Office-based in Alberton; must be present daily.
Willingness and ability to travel across South Africa for client visits, site inspections, and sales opportunities.
Understanding of basic health and safety regulations and industry compliance expectations.


PERFORMANCE TARGETS

Daily/weekly cold calling and lead generation activities.
Develop and maintain a sales pipeline, ensuring a continuous flow of new business opportunities.
Monthly new business acquisition and revenue targets.
Tender submission and conversion goals.
Client growth, upsell, and retention metrics.