Description:
Our client is searching for a Senior Operations Analyst to join their team in Sandton.
Job Description
The primary function of this role is to provide operational support within the operations environment with a focus on collections, reconciliations, problem solving & solution implementationRequirements:
Related Degree or equivalent qualification in Business / Management or a related field 5+ years’ experience in MS Office (Advanced excel ability) 5+ years working within the Collections Transactional processing Experience with DebiCheck, RM and Mandates Take on processes, submissions of take on documentation to banks Up to date with all the new developments within the industry (Payshap, and RM) Knowledge of Payment Services policies, regulations, and practices at Industry level. PASA Foundation certification or higher Ability to manage and streamline complex reconciliations. Proficient in all online banking platforms Own transportRole Responsibilities:
Advanced reconciliation and analytical review of data Complex Problem solving and troubleshooting. Solution design and implementation monitoring Releasing payments (Banking Platforms) Advanced financial calculations (Float management) System Testing – thorough testing of all system functionality Detailed management reports across all areas of the department SLA Management and Oversight System configuration (backend systems) for new take-ons Manage all banking take-ons and documentation (including transactional limits – monitoring & Reporting) Managing and updating knowledge base (internal)Personality Attributes:
Must be customer focused and enjoy establishing good customer relations. Exceptional written and verbal communication skills Strong analytical and interpersonal skills Proactive and adept problem solver. Has technical inclination (system related) Work independently requiring minimal supervision. Able to keep information confidential. Must exhibit excellent time management and organizational skills to complete the assigned work effectively & efficiently. Honest and trustworthy. Ability to work in a team and as an individual. Good presentation skills Ability Work in a high-pressure environment
24 Jun 2025;
from:
gumtree.co.za