Description:
Position: Wedding Sales Coordinator
Location: KwaZulu-Natal, Pietermaritzburg
Salary: Starting from R20,000 per month (based on experience)
Key Responsibilities:
Sales & Client Coordination
Respond to wedding inquiries via phone, email, and in-person consultations.
Present wedding packages, menus, and venue information professionally and persuasively.
Guide clients through the planning and booking process with a customer-first approach.
Maintain accurate records of client interactions, booking details, and special requests.
Administrative Support
Prepare contracts, proposals, booking forms, and Banquet Event Orders (BEOs).
Track bookings, deposits, and payments; assist with final invoicing.
Support the Group Sales Manager in managing room blocks and rooming lists.
Update and maintain internal systems and filing to ensure smooth operations.
Internal Coordination
Liaise with departments including Food & Beverage, Housekeeping, and Events to ensure smooth execution of each wedding.
Attend weekly BEO meetings to communicate event specifics across teams.
Assist in distributing event documents and updates to internal stakeholders.
Marketing & Promotion Support
Assist in as