Where

Team Lead: Desk Based-Account Manager

Core Group
Johannesburg Full-day Full-time

Description:

The role:

The Team Lead will be responsible for driving sales performance and revenue growth within the SMB desk-based team. This includes implementing effective sales strategies, managing lead distribution and conversion, and collaborating with marketing & CVM to implement & execute lead generation campaigns that will generate high-quality leads. The role also involves coaching and developing a high-performing team, while monitoring key sales metrics and identifying areas for continuous improvement.


Qualifications:
  • Matric (required)
  • Relevant Tertiary Education or Relevant work experience
Experience:
  • Minimum 4 years of B2B sales experience in the Technology, ICT, or Telecoms sector
  • Marketing analytics- analyzing marketing performance data to maximize effectiveness and optimize return on investment
  • High attention to detail and operational excellence
  • Proficiency in value-based and consultative selling
  • At least 1–2 years of people management experience
  • Strong skills in B2B sales, relationship building, and sales administration
  • Proven experience in developing lead generation campaigns and CVM campaign management (CVM)
  • Valid driver’s license

Key Performance Areas:

Sales Performance:

  • Achieve and exceed monthly and quarterly unit sales targets
  • Execute sales strategies to improve lead quality and conversion rates
  • Monitor performance trends and implement corrective actions where needed

Lead & Opportunity Management

  • Prioritise and assign leads to the SMB sales teams
  • Track and manage sales pipeline from lead to conversion
  • Maintain and update CRM and lead management systems
  • Produce and analyse lead distribution and conversion reports
  • Identify areas for process improvement in lead handling

Sales Campaigns & initiatives Management

  • Collaborate with CVM to brief, plan, and execute targeted lead generation campaigns
  • Manage ad hoc initiatives to support sales goals beyond regular marketing activity

Team Leadership & Development

  • Lead and support a team of Desk-Based Account Managers
  • Conduct regular one-on-ones and team sessions to promote collaboration and growth
  • Implement personal development plans and oversee quality assurance for inbound and outbound sales calls

Reporting & Analytics

  • Maintaining accurate records, tracking performance metrics on existing accounts and SMB sales including but not limited to sales forecasts, pipeline etc.
  • Measuring and analyzing marketing performance data to maximize effectiveness and optimize return on investment (ROI)
  • Monthly and Quarterly Sales Performance review presentations.

Strategic Project Management

  • Contribute to special projects and strategic initiatives aimed at enhancing sales and revenue for SMB


Requirements:

  • Matric (required)
  • Relevant Tertiary Education or Relevant work experience
  • Minimum 4 years of B2B sales experience in the Technology, ICT, or Telecoms sector
  • Marketing analytics- analyzing marketing performance data to maximize effectiveness and optimize return on investment
  • High attention to detail and operational excellence
  • Proficiency in value-based and consultative selling
  • At least 1–2 years of people management experience
  • Strong skills in B2B sales, relationship building, and sales administration
  • Proven experience in developing lead generation campaigns and CVM campaign management (CVM)
  • Valid driver’s license
  • Achieve and exceed monthly and quarterly unit sales targets
  • Execute sales strategies to improve lead quality and conversion rates
  • Monitor performance trends and implement corrective actions where needed
  • Prioritise and assign leads to the SMB sales teams
  • Track and manage sales pipeline from lead to conversion
  • Maintain and update CRM and lead management systems
  • Produce and analyse lead distribution and conversion reports
  • Identify areas for process improvement in lead handling
  • Collaborate with CVM to brief, plan, and execute targeted lead generation campaigns
  • Manage ad hoc initiatives to support sales goals beyond regular marketing activity
  • Lead and support a team of Desk-Based Account Managers
  • Conduct regular one-on-ones and team sessions to promote collaboration and growth
  • Implement personal development plans and oversee quality assurance for inbound and outbound sales calls
  • Maintaining accurate records, tracking performance metrics on existing accounts and SMB sales including but not limited to sales forecasts, pipeline etc.
  • Measuring and analyzing marketing performance data to maximize effectiveness and optimize return on investment (ROI)
  • Monthly and Quarterly Sales Performance review presentations.
  • Contribute to special projects and strategic initiatives aimed at enhancing sales and revenue for SMB
10 Jul 2025;   from: careers24.com

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