Implementation Administrator

Description:

• • Support the implementation teams with scheduling, documentation, and follow-up.
  • Maintain and update project tracking tools, action logs, and timelines.
  • Liaise with clients and internal departments to gather required implementation data.
  • Prepare client onboarding and configuration documents along with the implementation team.
  • Ensure all administrative and compliance requirements are met throughout the implementation process.
  • Assist with facilitating testing, system setup, and go-live preparation.
  • Monitor and escalate risks, delays, or issues to project stakeholders (both internally and externally).
  • Maintain accurate records and documentation of the implementation project and its progress.
  • Be the primary contact for a client and initiate implementation processes as quickly as possible
  • Provide post-implementation support including documentation handover and feedback collection

Requirements:

• • Support the implementation teams with scheduling, documentation, and follow-up.
  • Maintain and update project tracking tools, action logs, and timelines.
  • Liaise with clients and internal departments to gather required implementation data.
  • Prepare client onboarding and configuration documents along with the implementation team.
  • Ensure all administrative and compliance requirements are met throughout the implementation process.
  • Assist with facilitating testing, system setup, and go-live preparation.
  • Monitor and escalate risks, delays, or issues to project stakeholders (both internally and externally).
  • Maintain accurate records and documentation of the implementation project and its progress.
  • Be the primary contact for a client and initiate implementation processes as quickly as possible
  • Provide post-implementation support including documentation handover and feedback collection

• Support the implementation teams with scheduling, documentation, and follow-up.
• Maintain and update project tracking tools, action logs, and timelines.
• Liaise with clients and internal departments to gather required implementation data.
• Prepare client onboarding and configuration documents along with the implementation team.
• Ensure all administrative and compliance requirements are met throughout the implementation process.
• Assist with facilitating testing, system setup, and go-live preparation.
• Monitor and escalate risks, delays, or issues to project stakeholders (both internally and externally).
• Maintain accurate records and documentation of the implementation project and its progress.
• Be the primary contact for a client and initiate implementation processes as quickly as possible
• Provide post-implementation support including documentation handover and feedback collection

• • Excellent organisational and multitasking skills.
  • Strong verbal and written communication abilities.
  • Must be fluent in English (spoken and written) and able to understand Afrikaans.
  • High attention to detail and accuracy.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience with project management is a plus.
  • Ability to effectively prioritise workload
  • Requires advanced interpersonal skills with the ability to work with both management and other team members
  • Capable of quickly adapting to client subject knowledge

• Excellent organisational and multitasking skills.
• Strong verbal and written communication abilities.
• Must be fluent in English (spoken and written) and able to understand Afrikaans.
• High attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with project management is a plus.
• Ability to effectively prioritise workload
• Requires advanced interpersonal skills with the ability to work with both management and other team members
• Capable of quickly adapting to client subject knowledge

• • Excellent organisational and multitasking skills.
  • Strong verbal and written communication abilities.
  • Must be fluent in English (spoken and written) and able to understand Afrikaans.
  • High attention to detail and accuracy.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience with project management is a plus.
  • Ability to effectively prioritise workload
  • Requires advanced interpersonal skills with the ability to work with both management and other team members
  • Capable of quickly adapting to client subject knowledge