Description:
A beverage manufacture and distributor in South Africa, has a permanent employment opportunity for an experienced Key Accounts Manager , based in Western Cape or Gauteng.
We are seeking an experienced Key Accounts Manager to manage and develop relationships with key convenience stores, on-consumption outlets, and pharmaceutical retailers. This role is critical to our continued expansion and requires a results-driven professional who can navigate complex retail environments while delivering exceptional customer service.
Duties and Responsibilities:
Minimum Requirements:
Education and Experience:
- 5+ years ' experience in key account management within FMCG. Key account experience
- in Convenience stores, on-consumption outlets, and pharmaceutical retailers would be preferable.
- Experience in dealing with Liquor outlets will be advantageous
- Bachelor's degree in business, Marketing, or related field
- Strong negotiation, presentation, and analytical abilities
- Deep understanding of retail dynamics and category management principles.
- Proficiency in Microsoft Office and CRM system (Customer Relationship Management)
- Valid driver's license and willingness to travel.
Key Responsibilities:
Account Management & Growth
- Develop and execute account strategies for assigned convenience, on-con, and pharma
- customers.
- Drive, achieve and exceed sales targets, market share expansion, and profitability
- goals.
- Identify and capitalize on new business opportunities within existing accounts
- Conduct regular business reviews and strategic planning sessions with key
- stakeholders
Relationship Building & Partnership Development
- Build and maintain strong relationships with buyers, category managers, and senior
- decision-makers
- Act as primary point of contact for all commercial activities with assigned accounts
- Collaborate with customers on joint business planning and promotional activities
- Resolve customer issues and disputes in a timely and professional manner
Commercial Excellence
- Negotiate pricing, terms, and promotional agreements to maximize profitability
- Develop compelling business cases for new product listings and range extensions
- Monitor competitor activities and identify new business opportunities
- Ensure optimal product placement and visibility within customer outlets
Cross-Functional Collaboration
- Work closely with supply chain, marketing, and finance teams to deliver customer
- requirements
- Coordinate with field sales teams to ensure consistent execution at store level
- Provide market intelligence and customer insights to inform product development
- Support trade marketing initiatives an
Requirements:
- 5+ years ' experience in key account management within FMCG. Key account experience
- in Convenience stores, on-consumption outlets, and pharmaceutical retailers would be preferable.
- Experience in dealing with Liquor outlets will be advantageous
- Bachelor's degree in business, Marketing, or related field
- Strong negotiation, presentation, and analytical abilities
- Deep understanding of retail dynamics and category management principles.
- Proficiency in Microsoft Office and CRM system (Customer Relationship Management)
- Valid driver's license and willingness to travel.
- Develop and execute account strategies for assigned convenience, on-con, and pharma
- customers.
- Drive, achieve and exceed sales targets, market share expansion, and profitability
- goals.
- Identify and capitalize on new business opportunities within existing accounts
- Conduct regular business reviews and strategic planning sessions with key
- stakeholders
- Build and maintain strong relationships with buyers, category managers, and senior
- decision-makers
- Act as primary point of contact for all commercial activities with assigned accounts
- Collaborate with customers on joint business planning and promotional activities
- Resolve customer issues and disputes in a timely and professional manner
- Negotiate pricing, terms, and promotional agreements to maximize profitability
- Develop compelling business cases for new product listings and range extensions
- Monitor competitor activities and identify new business opportunities
- Ensure optimal product placement and visibility within customer outlets
- Work closely with supply chain, marketing, and finance teams to deliver customer
- requirements
- Coordinate with field sales teams to ensure consistent execution at store level
- Provide market intelligence and customer insights to inform product development
- Support trade marketing initiatives an
07 Jul 2025;
from:
careers24.com