Where

Housekeeping Manager

Exceed Human Resource Consultants (Pty) Ltd
Cape Town Full-day Full-time

Description:

Key Responsibilities:

  • Supervise daily housekeeping operations including room cleaning, public areas, and laundry services.
  • Oversee the cleanliness, orderliness, and appearance of the entire property, with special focus on guest rooms.
  • Ensure in-house laundry is processed efficiently and to high standards.
  • Coordinate with the maintenance team to promptly address and resolve issues in guest rooms (e.g., broken fixtures, HVAC, plumbing).
  • Train, schedule, and manage housekeeping staff; monitor performance and provide feedback.
  • Maintain inventory of cleaning supplies, linens, and equipment; ensure proper usage and storage.
  • Inspect rooms and public areas for cleanliness and maintenance and ensure compliance with health and safety standards.
  • Handle guest requests and complaints related to housekeeping promptly and professionally.
  • Maintain proper documentation and records related to housekeeping operations.
  • Work closely with front office and other departments to ensure smooth guest experiences.

Requirements:

Key Responsibilities:

  • Supervise daily housekeeping operations including room cleaning, public areas, and laundry services.
  • Oversee the cleanliness, orderliness, and appearance of the entire property, with special focus on guest rooms.
  • Ensure in-house laundry is processed efficiently and to high standards.
  • Coordinate with the maintenance team to promptly address and resolve issues in guest rooms (e.g., broken fixtures, HVAC, plumbing).
  • Train, schedule, and manage housekeeping staff; monitor performance and provide feedback.
  • Maintain inventory of cleaning supplies, linens, and equipment; ensure proper usage and storage.
  • Inspect rooms and public areas for cleanliness and maintenance and ensure compliance with health and safety standards.
  • Handle guest requests and complaints related to housekeeping promptly and professionally.
  • Maintain proper documentation and records related to housekeeping operations.
  • Work closely with front office and other departments to ensure smooth guest experiences.
  • Supervise daily housekeeping operations including room cleaning, public areas, and laundry services.
  • Oversee the cleanliness, orderliness, and appearance of the entire property, with special focus on guest rooms.
  • Ensure in-house laundry is processed efficiently and to high standards.
  • Coordinate with the maintenance team to promptly address and resolve issues in guest rooms (e.g., broken fixtures, HVAC, plumbing).
  • Train, schedule, and manage housekeeping staff; monitor performance and provide feedback.
  • Maintain inventory of cleaning supplies, linens, and equipment; ensure proper usage and storage.
  • Inspect rooms and public areas for cleanliness and maintenance and ensure compliance with health and safety standards.
  • Handle guest requests and complaints related to housekeeping promptly and professionally.
  • Maintain proper documentation and records related to housekeeping operations.
  • Work closely with front office and other departments to ensure smooth guest experiences.
    • Experience: Minimum 2–3 years in a supervisory or managerial housekeeping role, preferably in a hotel or hospitality environment.
    • Skills: Strong leadership and organizational skills; ability to manage and motivate a team.
    • Knowledge: Familiarity with housekeeping procedures, laundry operations, and basic maintenance coordination.
    • Communication: Good verbal and written communication skills; ability to interact professionally with guests and staff.
    • Flexibility: Willingness to work weekends, holidays, and varying shifts as needed.
  • Experience: Minimum 2–3 years in a supervisory or managerial housekeeping role, preferably in a hotel or hospitality environment.
  • Skills: Strong leadership and organizational skills; ability to manage and motivate a team.
  • Knowledge: Familiarity with housekeeping procedures, laundry operations, and basic maintenance coordination.
  • Communication: Good verbal and written communication skills; ability to interact professionally with guests and staff.
  • Flexibility: Willingness to work weekends, holidays, and varying shifts as needed.
    • Experience: Minimum 2–3 years in a supervisory or managerial housekeeping role, preferably in a hotel or hospitality environment.
    • Skills: Strong leadership and organizational skills; ability to manage and motivate a team.
    • Knowledge: Familiarity with housekeeping procedures, laundry operations, and basic maintenance coordination.
    • Communication: Good verbal and written communication skills; ability to interact professionally with guests and staff.
    • Flexibility: Willingness to work weekends, holidays, and varying shifts as needed.
07 Jul 2025;   from: careers24.com

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