Description:
What The Role Involves:- Make the Customer's Voice Matter:
- Use insights, feedback, and behaviour trends to shape better fraud-related customer experiences.
What Theyre Looking For:
Solid experience in customer experience, service design, or process improvement Strong facilitation and stakeholder engagement skills Analytical mindset with a people-first approach Bonus if youve worked in fraud, compliance, or complaints resolution
Whats In It for You:
Work on meaningful projects that impact real people Help build a fraud team that leads with empathy and action Collaborate with diverse, purpose-driven teams Use your skills to create experiences that actually make a difference
Sound like the kind of challenge youd love to own?
Apply today or get in touch to learn more.
05 Jul 2025;
from:
gumtree.co.za