Description:
Job DescriptionLEADERSHIP AND PLANNING
Effectively plan all sales activity for allocated strategic accounts (get involved). Provide customers with a consistent point of contact. Apply the retail pricing framework in a sensible and profitable manner. Ensure efficient liaison meetings occur at the Dealer level. Coordinate after-sales activities for allocated strategic accounts. Provide a transport consultancy service to demonstrate total operating costs. Maintain positive and professional supplier relationships. Contribute to CSM sales results, improve customer satisfaction, and build strong client relationships. Offer a sales engineering service to support proper vehicle selection. Comply fully with the groups SHE policy at all times. Apply Best Practices consistently; ensure proper housekeeping in and around the facility. Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit). Only use suppliers approved and authorized by the groups after-market panel. This ensures vehicle warranties remain valid for customers. KEY DRIVERS Accurate understanding of the full deal process, including but not limited to:
Deal closure. Vehicle selection and load body fitment/procurement. Vehicle delivery and handover. Vehicle payment and deal file closure. Strict control over vehicle deliveries and handovers.CUSTOMER RELATIONS
Cultivate and grow your customer database through regular follow-ups and keeping clients informed of relevant national and local market developments. Maintain a high level of customer engagement, ensuring clients are updated throughout the vehicle transaction process. Follow up with prospective customers at least once a week via phone or email. Visit prospective customers a minimum of twice per month. Contact current customers telephonically at least once per month and conduct a follow-up visit once monthly.CUSTOMER RETENTION AND GROWTH OPPORTUNITIES
Keep your database aligned and up-to-date with the groups system. Use only Excel or the company-designated format. Submit updates to the Sales Manager and Sales Administrator electronically at least once a month.MONITORING AND ADMINISTRATION
Ensure all vehicles are invoiced on time and support the overall process. Monitor that vehicle payments are collected within agreed terms to enable timely commission processing. Confirm full payment on all cash sales transact
05 Jul 2025;
from:
gumtree.co.za