Description:
RequirementsExperience
35 years of managerial experience in a call centre environment. Experience in people management and claims administration. Demonstrated success in strategy execution, contract implementation, and service oversight. Skills & Attributes
Excellent verbal and written communication skills in English. Strong business acumen and problem-solving mindset. Ability to work under pressure and meet tight deadlines. Skilled in leading cross-functional teams and managing multiple call centres. High-level strategic, analytical, and negotiation skills. Deep understanding of how people and technology intersect in call centre environments. Ability to maintain a positive and solution-oriented approach in uncertain conditions. Educational Requirements
Matric (essential). Further relevant education or certifications are advantageous.
Should you not receive a response within 10 working days, please consider your application unsuccessful.
04 Jul 2025;
from:
gumtree.co.za