... , recovery, and roadside assistance calls Oversee dispatching of recovery teams ... refine operational processes, SOPs, and call response procedures Maintain strong relationships ... volume, fast-paced call centre environments Proficiency in call centre systems, ...
4 days ago
... directly to the Regional Sales Manager. Key Performance Area`s: Achieve Quarterly ... , cyclical and yearly planning Weekly Call Cycle Call plan to include a Rand ... call during the promotional period progress must be discussed with the manager ...
22 days ago
... info, import/export). Support call centre staff with CRM ... Collaborate with the Sales Manager and Team Leads to ... efficiency. Ensure compliance with call centre processes and maintain ... . Experience working in a call centre environment is strongly preferred ...
a day ago
... delays or issues to relevant managers. Plan jobs, allocate tasks, and ... or unsafe equipment to relevant managers within 24 hours. Serve as ... rotation, ensuring 30-minute on-call response
9 days ago