... . Understanding of IT products, services, and terminology, such as ... software licensing, cybersecurity, and managed services. Strong verbal and written communication ... accurate records of client interactions, service agreements, and project progress. ...
a month ago
... best practices for Service Support and Service Delivery Maintaining an ... to define offered services, publish those services in a service catalogue Foundation Data ... Decision Tree Configurations Service Level Management: Service level management Incident ...
7 days ago