... -related printing problems Respond to service calls, document repairs, and ensure ... Maintain accurate records of service and repairs using service logs or ticketing ...
a month ago
... experience with Azure Integration Services (Functions, Logic Apps, Service Bus, API Management ... programming. Familiarity with D365 Web Services (OData, SOAP, Custom Connectors). Solid ... with message queues (RabbitMQ, Azure Service Bus). Exposure to IaC tools ...
2 months ago
... oversight, and ensuring outstanding customer service across the region. Key ... by customers. 3. Services & Technical Oversight Conduct routine service calls and attend ... knowledge and ability to oversee service/installation activities. Strong organizational ...
a day ago
... (3 to 5 years) Experience in Service Support Services and Service Delivery (2 to 3 years) RESPONSIBILITIES ... Incident Management process across clients, service lines and locations Accept the ... support and coaching to the Service Desk agents to effectively ...
23 days ago
... of demand on performance service levels. Determines when system ... sufficient capacity to meet service level targets. Provides capacity ... overall understanding of current service capacity and trends. ... of demand on performance service levels. Determines when system ...
23 days ago
... and Excel is essential Service delivery / customer service orientated Ability to ... working condition. Manage facilities service requests from internal stakeholders. ... efficiencies, streamline operations, deliver services and enhance the overall facility ...
a month ago
... . Understanding of IT products, services, and terminology, such as ... software licensing, cybersecurity, and managed services. Strong verbal and written communication ... accurate records of client interactions, service agreements, and project progress. ...
2 months ago
... best practices for Service Support and Service Delivery Maintaining an ... to define offered services, publish those services in a service catalogue Foundation Data ... Decision Tree Configurations Service Level Management: Service level management Incident ...
20 days ago
... best practices for Service Support and Service Delivery Maintaining an ... to define offered services, publish those services in a service catalogue Foundation Data ... Decision Tree Configurations Service Level Management: Service level management Incident ...
29 days ago