... Handle advanced escalations from Tier 1 agents, providing in ... -escalated to Tier 3 without proper Tier 2 troubleshooting. Support contact centre ... Tier 1 escalations per quarter. Required Skills & Qualifications 46 years professional IT support ...
7 days ago
Description: Support Engineer (Proactive Services) Join a dynamic and ... . The Role: Support Engineer (Proactive Services) Reporting directly to the Support Engineer Team Leader ... as a 2nd Line Engineer when required, ensuring seamless support across the team ...
29 days ago
... INFORMATION: Job Title: IT Support Engineer Employment Type: Permanent Work Model ... JOB CONTEXT: The IT Support Engineer is responsible for providing comprehensive ... : System/Application/Network Support: Install, upgrade, support, and troubleshoot enterprise ...
2 months ago
... Description: JOB DESCRIPTION: Job Title: Support Engineer Employment Type: 6 months Contract, ... for a talented and enthusiastic Support Engineer to join our vibrant team ... Provide efficient and effective support of applications including continued development ...
3 months ago
... Cloud services and backup solutions Support Microsoft environments, including Windows Server ... Microsoft 365. Provide occasional Linux support where necessary. Generate regular ... mentor a junior engineer. Ensure high-quality end-user support for staff, students ...
23 days ago
... Proven ability to mentor junior engineers. Valid CCNA certification. Ribbon ... with business systems. Mentor junior engineers, fostering a collaborative learning environment. ... and best practices. Troubleshooting & Support: Provide advanced troubleshooting for ...
3 months ago
... self-care portal, and APIO Support and maintain Yealink and Polycom ... with business systems Mentor junior engineers and contribute to a culture of ... in UCC service provisioning and support Proficiency with Ribbon or Acme ...
3 months ago
... software problems. Responding to technical support inquiries in a timely manner. ... as needed. Documenting technical support activities and maintaining records. ... suggest improvements to implementation and support processes. Qualifications: degree / Diploma, ...
2 days ago
... identify and resolve issues. Support audits and reviews by providing ... in second or third line support Relevant qualifications SQL experience Experience ... in supporting software applications, hardware infrastructure and ...
4 days ago
... Configuration, Troubleshooting, Field team Technical Support, Network performance optimization (Stability & ... Faults / Problems needing vendor support, and with Customer regarding technical ... to the next level of support. Collecting PM/Utilization/link ...
a month ago
... highly skilled Packet Core Planning Engineer to lead the design, ... with strategic foresight to support evolving business and customer ... core planning, preferably within Tier 1 mobile operators or OEMs ... For a Packet Core Planning Engineer, the essential skills span ...
11 days ago
... new products or engineering changes. Support APQP and launch readiness for ... quality contact for OEM and Tier 1 customers. Manage warranty analysis, field ... & Mentoring Coach and develop junior engineers, technicians, and quality inspectors. Deliver ...
7 days ago
... Set up and manage multi-tiered test environments (QA, SIT, UAT ...
2 months ago
... engineers, product managers, actuaries, and data scientists to optimise infrastructure performance, support ... delivery. The DevOps Cloud Engineer will lead the implementation of ... a technically strong, self-driven engineer with deep DevOps experience and ...
a month ago
... and system integration projects that support clients on their digital ... System Projects (Junior / Project / Senior Engineer levels available). Strong technical report ... onsite commissioning and provide technical support. Ensure compliance with quality, ...
3 days ago
Description: Machine Learning Engineer (12-Month Contract) Join a leading ... : Machine Learning Engineer We are seeking a Machine Learning Engineer to support a 12-month ... 'll collaborate with data scientists, engineers, and business stakeholders to deliver ...
21 days ago
... Position: Electrical Design & Estimation Engineer Department: Estimation We are looking ... Operation & Maintenance (O&M) manuals while supporting project teams with technical inputs ... relevant departments to provide technical support or receive direction. Conduct ...
25 days ago
... HVAC JHB As an Electrical Engineer within our Estimation Department, ... as well as providing support for cost estimation and ... for a dedicated Electrical Engineer who is passionate about ... site and assist project design engineers in developing the Operations ...
28 days ago
... customer and business outcomes Implementation Engineer – Insurance Systems We are seeking ... the Sapiens IDIT platform to support a wide range of insurance ... also involves testing, managing promotions, supporting release pipelines, and resolving system ...
10 days ago
... Description: Senior Electrical Engineer(Pr Eng) Market- ... Engineer (Pr.Eng) to join our team and support ... management, and mentoring junior engineers, contributing to the continued ... detailed project designs Provide support with system commissioning Contribute ...
16 days ago