... line support and/or IE Technician roles Experience with: Windows 10 ... incidents, resolutions, and assets in service desk tools. Escalate unresolved issues ... met while delivering professional, friendly service. Please note: Only shortlisted candidates ...
6 days ago
... services and equipment Provide guidance and best practices to Junior Support Technicians ... Advisor Ensure that contracted customer Service Level Agreements are met (resolved ... logged are followed up / escalated, serviced, and resolved within the agreed ...
16 days ago