... regular status reports. Quality Control & Assurance (Supplier Output) Implement and maintain ... Communicate effectively with client service leads/project managers to provide updates and ...
a month ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... the Nesting team of Customer Service & Payment Support specialists to achieve ... check retention through PKTs Compliance Assurance: Ensure all collection activities comply ... Contact Centre: 5 to 6 years Client Service Management: 5 to 6 years Call Centre ...
22 days ago
... engagement reviews and project quality assurance reviews and serve as the ... deliver on them accordingly. Manage service level agreements (SLAs). People Management ...
2 months ago
... and strategies to adherence to service level standards. Develop effective ... , e.g. procurement, and I.T Ensure that service level agreement with business partners ... and processes Claims management Quality Assurance Good underwriting principlesPlease note that ...
2 months ago
... integrators, consultants, and third-party service providers. Facilitate regular stakeholder communication ... , and internal audit requirements. Quality Assurance and Testing Define testing strategy ...
2 months ago
... to industries such as financial services, telecoms, or insurance. Strong leadership ... center. Monitor KPIs such as service levels, average handling time (AHT ... , and improvement opportunities. Implement quality assurance and training programs to enhance ...
17 days ago
... role. Strong knowledge of customer service metrics, tools, and technologies ( ... and SLAs to ensure continuous service improvement and customer satisfaction Oversee ... key performance indicators Monitor quality assurance programs across all channels Analyze ...
29 days ago
... deliver consistent, accurate, and compliant service to clients. Quality Monitoring & Evaluation ... coaching to agents to improve service quality, compliance, and efficiency. Collaborate ...
19 days ago
... . Responsibilities Operational management Assist Contract Managers with new site start-ups ... to the Operations Manager if needed Communicate with service providers and escalate ... any issues to the Operations Manager if ...
a day ago
R 55 000
R 95 000
a month
... relationships with IT vendors and service providers Develop and maintain IT ... IT management. Requirements: Position: IT Manager Industry: Mining Inherent Requirements: Technical ... . Leadership Skills: The IT Manager should possess strong leadership skills ...
a month ago
R 55 000
R 95 000
a month
... relationships with IT vendors and service providers Develop and maintain IT ... IT management. Requirements: Position: IT Manager Industry: Mining Inherent Requirements: Technical ... . Leadership Skills: The IT Manager should possess strong leadership skills ...
a month ago
R 55 000
R 95 000
a month
... relationships with IT vendors and service providers Develop and maintain IT ... IT management. Requirements: Position: IT Manager Industry: Mining Inherent Requirements: Technical ... . Leadership Skills: The IT Manager should possess strong leadership skills ...
a month ago
R 55 000
R 95 000
a month
... relationships with IT vendors and service providers Develop and maintain IT ... IT management. Requirements: Position: IT Manager Industry: Mining Inherent Requirements: Technical ... . Leadership Skills: The IT Manager should possess strong leadership skills ...
a month ago