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Call center manager jobs from the company Callforce in Gauteng (2 jobs)

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Quality Assurance Analyst

  • CallForce
  • Johannesburg
... developing, creating and implementing call center quality processes and procedures; ... Participates in design of call monitoring formats and quality ... call calibration sessions for call center staff. Provides feedback to call center team leaders and managers ...
2 years ago

Team Leader International Campaign

  • CallForce
  • Johannesburg
... manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able ... outbound projects. Advantageous Call Centre training & coaching experience Call handling & scripting Telephone ...
2 years ago

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