Description: The Quality Assurance Analyst (QA) is responsible for assessing ... responses to assess associates' demeanor, technical accuracy, customer service performance, and ... actionable data to various internal support groups as needed. Coordinates and ...
a year ago
... to: providing personalized sales, services, technical support and building relationships with clients ... . Managing the ongoing support to customers to confirm that ... . Monitoring product performance and associated support needs to be able to ...
3 years ago