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Qa and support analyst jobs in Eastern Cape (8 jobs)

Call centre manager
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Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

Call Centre Manager

  • Unique Personnel (PTY) Ltd
  • East London
... environment. Call quality checks, run a QA framework (scorecards, weekly evaluations, calibration ... & coaching to spot gaps from QA/performance data, deliver bite-size ... -to-Have: Knowledge of omnichannel support (phone, email, chat, social media ...
18 days ago

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