... & delivery according to contractual Service Level Agreements including annually defined ... , and annually publish the service delivery prospectus, training schedules, ... & monthly financial reporting. Maintain service delivery relevance with regular benchmarking ...
10 days ago
... . Manage the outsourced training service provider, applying governance models, ... an annual training prospectus, including service catalogues, schedules, pricing, ... with Purchasing Guidelines. Oversee support services (security, cleaning, catering, etc ...
14 days ago
... on variances periodically. IT Service Delivery Providing strategic leadership ... The effective provisioning of Service delivery management services. The effective provisioning ... , Enhancement and Maintenance management service. Governance and Reporting Monitoring ...
28 days ago
... product lines to drive efficient client serving and customer centricity. Key ... and strategies to adherence to service level standards. Develop effective automated ... to make it easier for clients to lodge claims. Maintain and ...
6 days ago
Description: Project Manager: Waterfall: Centurion: Permanent Position You ... goods and services Develop a detailed project plan using approved Client’s project management ... people, technology dimensions) Apply the Client’s project, change and business analysis ...
22 days ago
... and strategies to adherence to service level standards. Develop effective automated ... policy conversions. Facilitate training of client facing staff on an ongoing ... partners, e.g. procurement, and I.T Ensure that service level agreement with business partners ...
2 months ago
... behalf of our client, an exceptional Business Development Manager to help drive ... with existing and potential clients. Understand client needs and challenges to ... teams to adapt products and services to client specifications. Proposal Development Create ...
a month ago
... Business Development / Strategic Partnerships and Service Provider Management Lead the review ... collegial working relationships with partners, clients and board/steering committee and ... technical criteria for bids for service provider panels. Actively manage ...
3 months ago
... HR industry (beneficial). Customer service and client management. Outbound sales and ... B2B sales - selling software as a service. Skills and Knowledge (essential): Proficiency ... Document and share all relevant client information with internal stakeholders. ...
a month ago
... to drive service quality and customer satisfaction. Client and Stakeholder ... and ensuring satisfaction through effective service delivery. Communication & Reporting: ... thorough documentation of service-related incidents. Service Management: Ensure high ...
3 months ago
... to drive service quality and customer satisfaction. Client and Stakeholder ... and ensuring satisfaction through effective service delivery. Communication & Reporting: ... thorough documentation of service-related incidents. Service Management: Operational Oversight ...
3 months ago
... , maintaining, and optimising the Ivanti Service Manager (ISM) platform to support the ... 5 years of experience in Ivanti Service Manager, ITSM, Ivanti Voice, Ivanti Discovery ... Platforms to Ivanti 20.x Dedicated Service Desk for Office Hours Support ...
9 days ago
... decision making. Ethics and values. Client service orientation. Knowledge of project management ...
3 months ago
... listening: able to understand client needs and respond appropriately. ... handling objections. Client service orientation: focused on solving client queries and ensuring ... telesales skills: capable of influencing clients towards a purchase. Positive attitude: ...
2 days ago
... maintain a high standard of client service. Accurately route client complaints and queries to ... , encourages feedback, and delivers exceptional client service. Develop and maintain collaborative relationships ...
13 days ago
... tools such as Shutterstock, Media Manager, Websend, and Ornico. Provide written ... advertising advisory and implementation support services to branches, brokers, and internal ...
12 days ago
... 2nd Level: Business Manager Superior: Product Development & Support Manager This Position: Senior ... applications (SPAs) and implementing components, services, and routing. Proficiency in WPF ... APIs or SOAP-based web services. Performance Optimization: Skills in ...
22 days ago
... end in line with the client’s internal policy framework and employment ... . Liaise and work with hiring managers, HR team and key stakeholders ... the recruitment process. Support hiring manager/employee/candidate enquiries regarding accessing ...
2 months ago
... and operational support services to the Sales Manager/s and Sales team ... Deliver efficient clerical service: Provide general administration service Manage external interfaces ... all times Provide efficient operational services: Daily office and operational ...
3 months ago
... Officer Indirect reporting lines : General Manager/ Business Manager This Position : Financial Accountant ... are performed in accordance with client requirements, the Occupational Health and ...
3 months ago