... of technical issues escalated by 2nd line support engineers and project/account managers ... . Identify and fix hardware and network issues, covering firewalls, routers, networking ...
4 days ago
... impact. Manage call escalations to 2nd level and specialist support within ... Assist with escalations from 1st line support engineers Adherence to process Operates ...
2 days ago
... Support Engineer who thrives in a team environment and enjoys handling third-line ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ...
2 days ago
... Support Engineer who thrives in a team environment and enjoys handling third-line ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ...
2 days ago
... from 1st and 2nd line support engineers. Provide 2nd to 3rd line datacentre, network, and security ... support. Where needed, escalate to 3rd line ...
6 days ago